Frequently Asked Questions (FAQs)

1. Where do you ship?
We currently ship Australia-wide! Stay tuned as we expand to other countries.

2. How long does shipping take?
On average, orders are delivered within 7–15 business days. You’ll receive a tracking number once your order is dispatched.

3. What payment methods do you accept?
We accept Visa, MasterCard, AMEX, PayPal & Shop Pay.

4. How can I track my order?
You’ll receive a tracking link via email once your order has been shipped.

5. What’s your return policy?
We offer a 30-day return policy for unused items in original packaging. Please contact hello@boopawdoo.com.au for return instructions.

6. Can I change or cancel my order?
If your order hasn’t shipped yet, we’ll do our best to make changes! Contact us ASAP.

Still have a question?
Email us at hello@boopawdoo.com.au — we’re happy to help!